FAQ
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Uploading Videos
  1. How do I upload video from my camcorder to my PC?
  2. How do I upload video footage from my computer to VideoBloom's Video Management Platform.
  3. What file formats do you accept?
  4. What is the best format to compress to?
  5. What are the technical requirements for my video to be uploaded onto VideoBloom's Video Management Platform?
  6. What are the system upload requirements? Is there a size limitation or a maximum number of videos I can upload?
  7. All my videos are on physical media such as VHS, Beta or DVD. Can I mail you my videos?
  8. Can I remove my videos after I upload them?
  9. What does it mean to "Embed" a video, and how do I go about using that function?
  10. What does VideoBloom do with the personal information I submit when I create an account?
Pricing
  1. How do I choose a price for my video?
  2. Do I have to take hosting?
  3. If I select either the VB Premium or VB Custom products, how many rounds of changes are included in the prices quoted?
Uploading Videos


  1. How do I get the video from my camcorder to my PC?

    2. Watch our online Tutorial Video here!

  2. How do I upload video footage from my computer to VideoBloom's Video Management Platform.

    • Convert your video into an acceptable format (See Question 3 below, for acceptable file formats.)
    • Using VideoBloom's Video Management Platform, create an account, log in, and click "Upload video."
    • You will be prompted to "Choose File," in one of the supported formats (.flv, .mov, .avi, .wmv, .mpeg4, .mp4, & .mpeg).
    • Once you have titled and described your video, click "Upload Video." Once the uploading has been completed, check your video by going to "My Videos."

    For more information, watch our Online Tutorial Video here!

  3. What file formats do you accept?

    4. VideoBloom accepts video in a wide range of popular formats, including FLV's, QuickTime, Windows Media, and RealVideo. Files formats include .flv, .mov, .avi, .wmv, .mpeg4, .mp4, & .mpeg

    The fastest way to get your videos into VideoBloom's Video Management Platform is to submit each file in MPEG4 format with MP3 audio or MPEG2 format with MP3 audio.

    It is important to note that some formats may cause problems due to codec differences, and in certain cases, we may not be able to add your video at all.

    Here are our preferred video specs:

    • NTSC (4:3) size and frame rate, deinterlaced
    • Video Codec: MPEG2 or MPEG4 (MPEG4 preferred)
    • Video Bitrate: at least 260Kbps (400kbps preferred)
    • Audio Codec: MP3
    • Audio Bitrate: at least 70Kbps (128 Kbps preferred)
  4. What is the best format to compress to?

    5. FLV, H264 QT, WMV9

  5. What are the technical requirements for my video to be uploaded onto VideoBloom's Video Management Platform?

    • The video must be in a format we accept. (See question 3 above.)
    • The video must contain recognizable video content. (Video container files that do not contain video will not be accepted).
    • The frame rate should be above 12 frames per second.
    • The video metadata must be accurate and relevant to the content you upload. (No spam!)
    • The video must be at least 10 seconds long.
  6. What are the system upload requirements? Is there a size limitation or a maximum number of videos I can upload?

    7. You can upload as many videos as you like, with size or length limitations specified in our Product Plan Comparison page. However, we do require the following: You must be operating on Windows 98SE or higher or, Mac 10.1 or higher. You'll need a broadband connection to upload video.

  7. All my videos are on physical media such as VHS, Beta or DVD. Can I mail you my videos?

    8. At this time, we accept video on DVD only. However, if you have videos on other physical media like VHS or Beta, we can outsource the conversion process upon request.

  8. Can I remove my videos after I upload them?

    9. There is a "delete" function on the "My Videos" page that can be found under "Actions." The video will be deleted immediately and permanently from your account.

  9. What does it mean to "Embed" a video, and how do I go about using that function?

    10. If you would like to embed your video onto your website, click the "Embed" feature under "Actions." This will take you to an "Embed Video" page. Copy and paste the "Player Embed" HTML code into the HTML Editor on your website.

  10. What does VideoBloom do with the personal information I submit when I create an account?

    11. In order to upload video, you'll have to provide some unique information such as your name and email address. This information will be used only for purposes of the VideoBloom Video Management Platform unless you specify otherwise. Please review our Privacy Policy and the Terms and Conditions for more information.

    Pricing

  1. How do I choose a price for my video?

    2. The price you choose completely depends on you and your distribution goals. Choose the best online video product for you -- prices are in US Dollars and are based on minutes of finished online video. For instance, if you choose to pay for one minute of finished online video, you can divide the finished footage into three 20-second video segments, or into two 30-second video segments, or leave it as one 60-second video segment. For additional details on pricing, please review the Product Plan Comparison.

  2. Do I have to take hosting?

    3. No. However, most of our clients choose this low cost option to take advantage of the valuable tracking features.

  3. If I select either the VB Premium or VB Custom products, how many rounds of changes are included in the prices quoted?

    4. After receiving your finished video, you may suggest editing changes at this point. However, if you require more than one round of changes, a surcharge will be added for each additional round of changes based on a rate of $85 per hour.